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Curriculum Domain: Clinical Care Management
Referral Management
 
UPDATED: APRIL, 2002
Note: For an expanded list of resources on this topic, view THCI's
E-learning module, "Referral Management"
 

Bodenheimer, T, Lo, B, Casalino, L. Primary care physicians should be coordinators, not gatekeepers. JAMA. June 2, 1999;281(21):2045-2049.

Cowen, M., Zodet, M. Methods for analyzing referral patterns. Journal of General Internal Medicine. August 1999;14(8):474-480.

Donohoe M et al. Reasons for outpatient referrals from generalists to specialists. J Gen Intern Med. 1999;14(5):281-286.

Forrest CB, Glade GB, Baker AE, Bocian AB, Kang M, Starfield B: The pediatric primary-specialty care interface. Archives of Pediatrics & Adolescent Medicine 1999;153(7):705-714.

Forrest CB, Nutting PAS, Starfield B et al. Family physicians' referral decisions. Results from the ASPN Referral Study. J Fam Pract 2002 Mar; 51(3):215-222. www.jfponline.com/content/2002/03/jfp_0302_00215.asp

Forrest C, Reid R. Passing the baton: HMOs' influence on referrals to specialty care. Health Aff (Millwood) 1997;16:157-62.

Franks P, Williams G, et al. Why do physicians vary so widely in their referral rates? J Gen Intern Med 2000;15:163-8.

Franks P, Zwanziger J, Mooney C, Sorbero M. Variations in primary care physician referral rates. Health Serv Res 1999;34(suppl 2):323-9.

Grumbach, K, Selby, J, et al. Resolving the gatekeeper conundrum: what patients value in primary care and referrals to specialists. JAMA. July 21, 1999;282(3):261-266.

Reece R. Building Physician and Patient Referrals. Physician Practice Options, February 15, 2001. www.mdoptions.com/cgi-bin/article.cgi?article_id=894

St. Peter R, Reed M, Kemper P, Blumenthal D. Changes in the scope of care provided by primary care physicians. New England Journal of Medicine 1999;341:1980-5.
Related piece: Center for Studying Health System Change. "The Scope of Care Expected of Primary Care Physicians: Is It Greater Than It Should Be?" Issue Brief Number 24, December 1999. www.hschange.com

 

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