Agency for Healthcare Research and Quality. Case studies from the quality improvement support system. 1997. Publication No. 97-0022. http://www.ahrq.gov/qual/qiss.htm

Bender A, Motley R, et al. Quality and outcomes management in the primary care practice. Journal of Medical Practice Management. 1999,14(5):236-40.

Clancy CM. Continuous quality improvement and primary care. Medical Care. 1998;36(5):619-20.

Harper DC, Johnson J. The new generation of nurse practitioners: Is more enough? Health Affairs. 1998;17(7):158-64.

Harrison JK. Influence of managed care on professional nursing practice. Journal of Nursing Scholarship. 1999;31(2):161-6.

Henry SB, Warren JJ, Zielstorff RD. Nursing data, classification systems, and quality indicators: What every HIM professional needs to know. Journal of AHIMA. May 1998:48-53.
http://www.ahima.org/journal

Jackovitz D. Ambulatory patient satisfaction: A systematic approach to collecting and reporting information. Journal for Healthcare Quality. 1999;21(6):12. http://www.allenpress.com/jhq/085/085.htm#tab1

Kilo C, Endsley S. As good as it could get: remaking the medical practice. Family Practice Management. 2000;7(5) http://www.aafp.org/fpm/index.html

Ryden MB, Snyder M, Gross CR, Savik K, Pearson V, et al. Value-added outcomes: The use of advanced practice nurses in long-term facilities. Gerontologist. Dec. 2000;40(6):654-62.

Schafer JW, Alleman S, Ludwig-Beymer P, Muzynski J, King DJ, et al. Developing a patient care model for an integrated delivery system. Journal of Nursing Administration. Sept. 1999;29(9):43-50.

Schwarz M, Landis S, Rowe J. A team approach to quality improvement. Family Practice Management. April 1999;6(4):25-32. http://www.aafp.org/fpm/index.html

Sherwood G, Brown M, Fay V, Wardell D. Defining nurse practitioner scope of practice: expanding primary care services. The Internet Journal of Advanced Nursing Practice 1997;1(2). Click here for details

Shuler PA, Huebscher R. Clarifying nurse practitioners' unique contributions: Application of the Shuler Nurse Practitioner Practice Model. Journal of the American Academy of Nurse Practitioners. Nov. 1998;10(11):491-9.

Solberg LI, Brekke ML, Kottke TE, Steel RP. Continuous quality improvement in primary care: what's happening? Medical Care. 1998;36(5):625-35.

Stetler CB, Effken J, Frigon L, Tiernan C, Zwingman-Bagley C. Utilization-focused evaluation of acute care nurse practitioner role. Outcomes Management for Nursing Practice. Oct-Dec. 1998;2(4):152-60.