Privacy Statement   Internet Privacy Tufts Health Care Institute (THCI) is committed to helping physicians and other healthcare professionals practice comfortably and effectively in a high quality, cost-effective managed care environment. We work to insure that Internet privacy is protected. The following is our policy regarding user Internet privacy. Collection of Personal Information All of the personal information that is collected during the registration process is kept in a secured area and is password protected. You may review, correct and update your personal information by accessing the "My Profiles" section within the Center For Online Learning. Your information will be kept on file for an indefinite period of time unless you notify THCI that you would like your information deleted. To delete your information, you must send an e-mail to THCI at info@thci.org, requesting all personal information be removed. We will delete your personal information from our production databases and deactivate your account within several business days of receipt of your request; however, it will take approximately 6 weeks to ensure that all personal information is deleted from archival media used to ensure the integrity of our databases. E-Mail Messages Tufts Health Care Institute may send you periodic messages regarding your membership, or system or product announcements applicable to your membership. You will receive messages in this regard unless you register to limit or decline these services as discussed below. Limitation on Use of Collected Information Tufts Health Care Institute will not sell or exchange members' personal information and registered e-mail addresses to any other party or organization without the explicit prior permission of the user. Except as described below under the heading "Institutional use", or otherwise permitted by you, collected information will not be shared with other 3rd parties unless THCI specifically identifies otherwise at the time the information is collected. Institutional Use Certain institutions contract with THCI to obtain customized access to THCI's Web Site for persons who are enrolled in formal training programs at such institutions or otherwise associated with such institutions. If your access to the THCI Web Site is provided to you by such an institution at which you are enrolled or with which you are otherwise associated, you will be given a special registration code that identifies you to THCI as being associated with that institution. Whenever you access the THCI Web Site using that registration code, information relative to your use of the THCI Web Site, including without limitation certain personal information provided by you, lists of online modules you have taken and the results of knowledge assessments and opinion surveys and other online exercises and applications you have completed, will be reported by THCI to the institution at which you are enrolled or with which you are otherwise associated. Update/Delete/Deactivate E-Mail Services Members can request changes to e-mail services delivered by Tufts Health Care Institute, including requests to receive no e-mail services. Members can send a request to have their e-mail service eliminated by contacting Tufts Health Care Institute support at info@thci.org. However, once the E-mail address is deleted, the member loses access to valuable information assets delivered via E-mail. Cookies A "cookie" is a small text file that a web site can send to your computer's hard drive while you are viewing the site. THCI uses cookies to verify your identity while using our service and to give you faster access to pages on our site so that you do not have to log in to every page you visit. We DO NOT use cookies to collect any personal information about you or from your computer. The cookie and all the information it contains is erased every time you end your session at THCI's website, unless we obtain your prior consent to do otherwise. You may set your browser not to accept cookies, but that will limit your use of many features on our site. Log Files Tufts Health Care Institute records certain non-personal information in our web logs, such as: Internet Protocol address, browser type (e.g., whether you use Netscape or Internet Explorer), the page requested and the time of each page request. We collect this non-personal information to: track times to manage resources, analyze trends to provide better service, and for other site administration. This demographic information is not connected to any personally identifiable information, such as a name or address, and will be used only to provide better, more targeted services to our members. This information, if shared, will be shared only in aggregate form, with only select 3rd parties, unless THCI specifically identifies otherwise at the time the information is collected. Tufts Health Care Institute will never release any member's personally identifiable information to 3rd parties unless subpoenaed or ordered by court of law, or to protect the security and safety of our visitors and our web site, or as described above under the heading "Institutional use." Security Access to computer data and files at Tufts Health Care Institute are secured by password coding and internal file security. THCI uses reasonable efforts to ensure that all personal information is protected from Internet access in a secured area and can only be accessed by authorized Tufts Health Care Institute employees. Members should be aware that e-mail is not necessarily secure against interception and that any information considered sensitive by the user should be delivered to THCI by postal mail or telephone. Changes to this Policy and Use of Web Site Although Tufts Health Care Institute does not intend to change its privacy policy, it reserves the right to do so at any time. THCI will inform users of the THCI Web Site of any change in THCI's privacy policy by posting the changed policy on our web site. You should check the THCI site periodically to view our current privacy policy. By using THCI's web site, you agree to the provisions of our privacy policy and to the collection and use of information as described in this policy. Unsolicited E-mail as a Result of Participation in a Member Community At Tufts Health Care Institute, we recognize that the value of open, discussion-based member communities is in the free exchange of information and communication on a given subject, and that preventing unsolicited e-mails is vital to the health and value of these communities. Tufts Health Care Institute is committed to preventing abuse of the Member communities to the full extent of our abilities within reason. If you are the victim of unsolicited e-mail advertising on a Tufts Health Care Institute list, or one claiming to be sent from Tufts Health Care Institute, please forward it to info@thci.org. We will make every reasonable effort to stop unsolicited advertising to our members. Contact Us If you have any questions regarding THCI's Privacy Policy please contact THCI: Phone: 617-636-1000 E-mail: info@thci.org Mail: Tufts Health Care Institute 136 Harrison Avenue Boston, MA 02111